terms + conditions

Welcome to the Sportsears.com.au website.  The following document contains the Terms and Conditions that govern your use of this website.  They describe your rights and responsibilities and what you can expect from SportsEars.  Please take a few minutes to review these Terms and Conditions.  Your use of this web site constitutes your agreement to follow these rules and to be bound by them.  If you do not agree with any of these Terms and Conditions, do not use this web site. Sports Ears reserves the right to add to, delete or change these terms because of frequent changes in Internet technology and applicable law.  As such, you should check these terms and conditions from time to time for such changes.

Copyright/Trademark Information

This entire website, copy, images, logos, indicia, text, content, and the method of showcasing products is copyrighted by SportsEars.  The SportsEars trade mark and logo are trade marks of Sports Ears Pty Ltd. All other trade marks are the property of their respective owners.  Permission to use documents delivered from this World Wide Web site and/or server and related graphics is restricted.  The name of SportsEars or any of the above trademarks or logos may not be used in advertising or publicity pertaining to distribution of this information without specific, written prior permission.  The information contained in this website is subject to change without notice.

Privacy and Security

At SportsEars we understand that you value your privacy and wish to have your personal information kept secure.  Our Privacy Policy describes generally how we manage your personal information and safeguard your privacy.  If you would like more information, please don't hesitate to contact us.

Collecting Personal Information About You

At SportsEars we only collect personal information online such as names, postal and e-mail addresses, phone numbers and personal billing/financial information such as credit card information and billing address that is necessary for us to conduct our business as an online provider of goods. The personal information we collect will include information you give us when you place an order for the purchase of a SportsEars unit we supply.  Your use of the information and services available through our website will determine the type of information that we collect about you. The only personal information that we collect about you when you use our website is what you tell us about yourself, for example, when you complete an online form when placing an order, or information you provide to us when you send us an email.  Please note, we will record your email address if you send us an email.

Computer Tracking and Cookies

This website is not set up to track, collect or distribute personal information not entered by visitors.  Our site logs do generate certain kinds of non-identifying site usage data, such as the number of hits and visits to our sites.  This information is used for internal purposes by technical support staff to provide better services to the public and may also be provided to others, but again, the statistics contain no personal information and cannot be used to gather such information.

Using and Disclosing Your Personal Information

We respect your privacy.  Any personal information that we collect about you will be used and disclosed by us so that we can provide you with the services that you have requested, or otherwise to enable us to carry out our business as suppliers of goods.

Please be assured we will not disclose information about you unless the disclosure is required or authorised by law, you have consented to our disclosing the information about you, or for another purpose (related to the primary purpose of collecting that information) that you would reasonably expect.

We do not engage in unsolicited telephone or email marketing.  In particular, if you are contacted by telephone by an individual or organisation claiming to represent SportsEars - do not purchase from the organisation as we have a strict policy against telephone marketing.

Securing and Storing Your Personal Information

We are committed to maintaining the confidentiality of the information that you provide us and we will take all reasonable precautions to protect your personal information from unauthorised use or alteration. In our business, personal information may be stored both electronically (on our computer system) and in hard-copy form.  Firewalls, anti-virus software and email filters, as well as passwords, protect all our electronic information. Likewise, we take all necessary measures to ensure the security of hard-copy information.

Disposal of Personal Information

Once your transaction is finalised, both the electronic and hard-copy information is securely archived. After a period of 7 years both the electronic and hard-copy information is destroyed.